Blog Topic: Web Design

Improving your website visitor’s experience through effective website design that works cross-platform and on a wide range of Internet devices, smartphones, iPhones and iPads.

Businesses today need to think about how their customers will use their website and respond to their customer’s needs.

No one would argue that their prospects are checking them out online before doing business with them.  The problem (and opportunity)  is they are viewing your website through multiple devices and formats.

You would think that by now there would be more universal standards for website design, but actually it’s grown tougher each year.

For example, have you looked at your website using an iPhone, iPad or smartphone?  What about through different website browsers like Chrome, Firefox, Safari and Explorer?  And then there are different versions of the web browsers, plug-ins, add-ons, and widgets.  Let’s explore smartphone website designs and why it’s important for your business…

You want results. You want more targeted website traffic. You want better conversions from your landing pages to subscribers and sales.

You hire a website design firm or web designer and pay them hundreds or thousands of dollars and expect them to deliver results. Right? Of course you do and so have millions of others. The problem is that there are so many different kinds of web designers offering a wide variety of services and expertises.

Here are a five tips to help you find the perfect web designer.

Customized Website Design Services in Wichita Kansas

Yes, Prime Concepts Group is located in Wichita Kansas and we offer custom website design services. While over 90% of our clients are throughout the world, we operate an amazing custom web design and internet marketing services firm.

Keep the Graphic Designer and Web Programmers in Check.

Secret # 7. Your web designer shouldn’t be in control of the marketing process

It doesn’t matter what you’re selling or what industry you’re in…if you selling online or offline you can only stay in business if you’re making a profit. That profit comes from either increasing sales or reducing your expenses…

This blog is about both, because when you make your marketing materials more effective — you’ll increase your bottom line.

I’ll reveal strategies for designing attention getting marketing materials that will motivate your customers to take action!

Whether you’re an actual designer, the CEO, Marketing Director, Entrepreneur or on the team, I’ve got success strategies for every stage in the development process. I am going to assume you already know who you target markets are, and have a clear understanding of your products and services… If not, that’s the first thing to put on your list of action steps.

Using Relevant Keywords is the Most Important Element to Increase Your Site Traffic

Everyone I talk to as an Internet Marketing Consultant wants to know how to get more site visitors from search engines.  It starts with a basic understanding of how the search engines work-or rather what their responsibility is to their user-the searcher.

The search engine’s job is to provide the best and most relevant results to the person using their search engine to find solutions to their searches. To do that they need to catalog a site’s content and while there are every-changing algorithms for top rankings a critical element for search engine optimization (SEO) is the content, which of course is made of WORDS.

Those words when filled with your “keywords” make up your content.  Knowing which words to use and where to put them on your site is a huge element of SEO to get more traffic.   Keywords and keyword phrases are the same thing.

Here are a few tips for keyword success:

1. Make a list of the main types of prospects you want to attract.

Create a marketing profile for the typical prospect and customer for your business in a word doc. Get as specific as you can so you can put yourself in the “mindset” of the type of people you want to attract.  Ask yourself and evaluate what keywords you think they would type into a search engine to find you, your products or services.

2. Do your research.

Look at your website statistics because that will show you what words people are using now to find you. It doesn’t mean they are the best words, but your stats will show you what keyword phrases they are using now.  We use “Google Analytics” for sites. It’s a free service, easy to implement and offers a ton of benefits.

You want targeted traffic that will convert into customer leads and sales.  Many years ago I optimized my Internet Marketing Speaker website for my name “Ford Saeks” but because my first name Ford is also a major automotive company I was receiving tons of spill over traffic for people looking for Ford cars and Ford car parts, and not my professional services to help people improve their marketing results and profits.  The keywords we use now are related and relevant to what our prospects and customers are searching for to find our solutions.  The research results, our site statistics and usage of the popular keywords research tools all help us optimize our sites for top rankings.

Two of my favortite Keyword tools are:

It’s a fact: People won’t use your website if they can’t find their way around it.

Yesterday’s Web looked far different from today’s Web, and tomorrow’s Web will look more different still. Amidst all of this change, however, one aspect of Web use remains the same: The sites that offer the best, easiest, most intuitive experience are the ones people visit again and again.

To ensure that your sites provide the best user experience, you and your web developer need the essential guide from Steve Krug “Don’t Make Me Think; A Common Sense Approach to Web Usability” (2nd Edition)  that distills his years of on-the-job experience into a practical primer on the do’s and don’ts of good Web design. His book is a quick read and while there are a couple of points I don’t agree with for SEO reasons, I agree with his basic concepts outlined below.

The number-one usability rule, most often expressed by users…  

1. Don’t Make Me Think. Basically your website visitor doesn’t want to venture into a site that requires them to figure it out. It should be self-explanatory. Web pages should be obvious and self-explanatory. Buttons should have short text and look ‘clickable.’ The default search for your site should be simple.

2. Design for scanning not reading. By observing users Krug found that people glance, scan some text, and click on the first reasonable option. People scan Web pages, they don’t read them. We don’t make optimal choices, we click on impulse.
 

** In our copywriting courses (Ford Saeks), I express that there are two main types of people reading your copy (text in print or online) and those are “scanners” and “readers.”  You should write your copy for both types of readers. Give enough headlines, subheads, and bullets along with limited use of bold and color to help the scanner get the gist of the main benefits or message, and then enough information for the reader to get the necessary details. Formatting is just as important as the copy. **

Okay, back to Steve Krug’s Book points…

Prevent Web Design Disasters 

Way too often people focus on the actual “design” steps of web design — the look and feel, colors and so on — and completely miss the mark when it comes to creating an effective design that evokes the proper actions.

Here are a couple of key points to keep in mind the next time you’re planning to create or re-make a website.

Sound too good to be true? It’s not. You already know that websites are essential to marketing. The only doubt you may still have is why YOUR website isn’t bringing in the return on investment that you expected. While there are many possible reasons why your website may not be making you money, I can offer you four simple secrets that will turn your site into an online money machine.

Some of these secrets may seem like common sense, but after reviewing literally hundreds of sites for various companies, I’ve found that way too many businesses are making simple and easily avoidable website mistakes.

Secret # 1: Have a Clear Purpose. Whether you’re just sitting down to map out your site, or you’ve already got your site up and running, stop and take a moment to really look at your site. Ask yourself what the outcome and purpose is for your website.

How does it position you and support your branding? Does it generate leads? Does it just sell automotive products and services or does it also let visitors schedule a sales call, watch a product demo or installation, or download specs? Does your site provide customer service and support? It may be that your site needs to do all of the above.

Sure, you want to make more money, but on top of that, your website must reflect what you want your customers to do. For example, if you want them to buy something, there should be a process in place that guides prospects through the purchase. It should begin with the visitor finding the solution to their need, learning more about it, making the decision to buy the product or service, and then clicking on a button or link to order it.

Maybe the purpose of your site is to build a bigger mailing list, too. To accomplish this, you might want to get visitors to sign up for a monthly ezine. Your process might begin by introducing your newsletter, then outlining its content, providing past issues, and then ending with a subscription box. Make sure you have an automated method of capturing visitor contacts. Get clear on the purpose of your website, then look at it with a fresh perspective.

Secret # 2: Communicate Value and Use Clear Action Steps. You need clear, attention-grabbing headlines and specific action steps on every page. Let me repeat this… you need clear, attention-grabbing headlines and specific action steps on every page.

When I say clear, attention-grabbing headlines, I mean your headlines must ‘hook’ the attention of the reader, and then lead them into your main message. When writing copy, make sure it is benefit driven, and that your benefits are validated with features. Use testimonials, bonuses, special offers, incentives, guarantees, etc. Guide visitors through the entire process so they know exactly where to click whenever they land on a particular page.

Suppose I’m on your site and I’m reading about your aftermarket products or services. When I’ve finished reading about them, does it just leave me hanging to figure out what to do next?

Wouldn’t it make more sense if you had an action step that told me what to do next, such as ‘click here to order’ or ‘to learn more’? Isn’t that the point of your site… to get visitors to read and click on what you want? Too often the action step is left off the page, assuming the visitor will figure it out. Don’t take that chance – every page on your site must include a clear next step.

Secret # 3: Get more domain names. Okay, technically this secret isn’t really about website design, but it is so important, I’m including it anyway. At Prime Concepts Group we have over 500 domains. You probably don’t need that many, but I bet you could benefit from getting a few more great ones.

Have you ever needed to find a company or their phone number and just opened a browser and tried to guess at their domain name?  Maybe you tried three or four spellings, but couldn’t find the site you were looking for. Well having more than one domain name makes it easier for people to find your business.

Keep domain names simple and easy to remember.

Having multiple domain names is an ideal way to track the success of particular promotions. Use them in Pay-Per-Click advertisements—this doesn’t mean you have to change your main domain—it means getting other “keyword” domains. Don’t forget domain names with common misspellings, hyphens and keywords, and other extensions (such as .net, .org, .info. .US. .co or .mobi). With customers using their mobile phones and PDAs to access the Internet these days, now is the time to get a .mobi extension or at least create a sub-domain like m.profitrichresults.com (iPhone/Smartphone enabled website), too.

Search for domains online—a few popular sites are NetworkSolutions.com, GoDaddy.com or DeletedDomains.com.  I like to search on DeletedDomains.com because it’s a site dedicated to listing domains that others have let expire so you can snatch them up.

Secret #4: Use Keywords to Improve Your Search Engine Rankings. Keywords help prospects find you in the search engines. Selecting the right keywords to emphasize on your site is crucial to your online success. Think about what words your prospects might type into a search engine to find you – those are your “keywords.”

When you’re searching for something, sometimes you may search a broad category with only one word… that one word is also a keyword.  Sometimes you search using multiple words at once, such as “website designers in Dallas.” That’s an example of a keyword phrase.

Your task is to think of the keywords that your prospects would use to find your product or service. Use your keywords when writing content, naming the actual html page, like “website designers_dallas.html”.  Use them for links on your site and to help the search engines catalog your site so visitors find you.

Make a list of your Top 50 keywords and keyword phrases (actually, I think you should compile a list of several hundred keywords, but let’s start with getting a good list of the top 50). The number of keywords on your list really is dependent on what you sell. If you offer several hundred items, obviously you’ll need a much bigger list.

Do your keyword research when you’re compiling your list. There are several main research methods.  Here is an audio resource that explains keyword research in more detail.

Use an online tool like the Google’s keyword tool. These are FREE keyword search tools. Another of my favorite keyword search sites is Wordtracker.com. This one’s not free, but it offers tools and training to master keyword research.

• Ask your customers what words they used to find your website.
• Ask your sales team what they think your keywords should be.

Look at your web server’s “referrer” logs and analytics reports. Ask your webmaster (if you’ve got one) – they can help you.

Use your keywords in online articles, specific web pages, and HTML description Meta tags. Create unique page titles for every page on your site (page titles are the words that show up on the top edge of the web browser). Look at your home page – what does it say? Look at other pages on your site. Each one should be unique to the content and purpose of the specific page. (Your webmaster should know how to do this… if not, get a new one!)

These are just four things you can do, but if you truly work on mastering these four, you’ll see a dramatic, positive effect on making your site a money machine. You have the tools you need to turbocharge your sales; now go for it!